App Submission

  1. General Questions
  2. Guidelines and Restrictions
  3. Language/Region Distribution
  4. Publishing Restrictions
  5. Submitting Content
  6. Content Processing
  7. Preparing Apps for App Updates

1. General Questions

What is a content item or a content file?

A content item is an app or media such as a ringtone or wallpaper. Each content item has metadata (descriptions, keywords, price point, product icon, screen shots), and one or more content files.

A content file is the installable file that is downloaded to a device. For apps, these are package files that install the app software, for example, a Java .jar file. For media like ringtones or wallpapers, these are the media files, for example, an .mp3 or .mp4 file.

Each content item can have multiple content files.

See the topic Add new content in the Publisher Guide for further details.

What types of content can I publish?

The available content types shown depend on your account type.

Regular publisher accounts will be able to distribute the following content types:

  • Flash Application
  • S40 Web App
  • Java Application

If you are a Media Publisher, the web page displays additional content type options:

  • Wallpaper
  • Video
  • Ringtones

Information on Media Publishing can be found in the Media Publishing Process section in this FAQ.

What content item type should I choose for my application?

See the Prepare files section in the Publisher Guide for information on which file format is supported by which content type.

What devices are supported by the Nokia Store?

The Nokia Store can be accessed on a wide range of Nokia X, Asha and S40 devices. The list of devices contains the most up to date information about device compatibility.

Can I distribute my application to other channels besides the Nokia Store?

We do not prohibit publishers from distributing their applications outside of the Nokia Store. However, you cannot publish content signed by our Nokia Signing service to other channels.

How do I have an Nokia X app signed?

Nokia X apps need to be signed before they can be published in Nokia Store. The quickest and easiest way to sign apps is to use Eclipse ADT: in Eclipse ADT simply go to File >Export and follow the wizard. The first time you do this, you just need to supply some info for the key creation and the wizard generates a private key and a keystore.

I you want know more about signing, remember that signing Nokia X apps is the same as for Android apps. General info on signing Android apps can be found at http://developer.android.com/tools/publishing/app-signing.html.

As a summary, you should keep the following in mind when submitting a signed app to Nokia Store:

1) All apps must be signed with a suitable private key. App submission is blocked if the app is not correctly signed. The publish tool will notify you about any detected problems. Some common problems are
a. App has a debug certificate. If you are using Eclipse ADT bundle, apps are signed with debug certificate by default.
b. App is not signed at all. You must submit a correctly signed app.
c. Certificate validity period is not long enough. The validity period must be ending after 22 October 2033
2) It is recommended to sign all of your apps and all the versions using the same certificate. This way all the updates and other features are guaranteed to work.
3) While signing you need a private key. Take good care of it. Create a strong password and keep it a secret. If someone gets a hold of your private key, they can, for example, replace your apps. If you lose or misplace your key, you cannot create updates to your existing applications. Previously generated keys cannot be regenerated.

In YouTube you can also search for “signing android application”, and you will find several videos demonstrating how to easily sign apps with the SDK.

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2. Guidelines and Restrictions

What do I have to check for to ensure my app complies with the content guidelines?

For the latest official guidelines used by Nokia QA to test for appropriate content and technical requirements, see Nokia Store Content Guidelines in Publisher Guides. For further details see section How we test content section in Nokia Publisher Guide.

I do not have the devices to test for all platforms.

The RDA service consists of a device pool and a desktop client application. The application provides access to the screen and keypad functionality of selected Nokia devices, enabling installation and testing of mobile applications. To install and test applications on selected devices, you need only an RDA account and a PC with a web browser. You can use multiple services simultaneously and can select and reserve specific devices. To learn more, see Remote Device Access.

Are there any language restrictions?

See Language/Region Distribution mapping on how to select the language distribution based on the countries selected.

What are the restrictions for South Korea?

Content submitted for South Korea cannot include games, videos, or Web TV content.

What are the restrictions for China?

In-app Advertising — Content with embedded advertising will not be permitted to be published in China. Price point — Select one of the following price points: - Apps, Personalization Operator Billing 1 or 2 RMB, Detailed price points please refer to Billing matrix . Games, audio, video - free but purchase will be triggered once the content is launched and it can have price 5, 8, 10, or 15 RMB . Countries distribution — If your content can be distributed globally (including China), select “Global” in your country distribution.

Free Games — Publisher can directly publish free games into China, including a special disclaimer in the content description. See this blog post for details.

Paid Games and videos — Publishing games and videos to the China Nokia Store requires an aggregator company with a license to publish and sell in the China after signed specific Game uploading contract .

Nokia Coordinator: Clare Wu.

Nokia licensed partners for paid games are: Tom Online and Ifeng, here is the contact way:

Tom Online: Zhenfang Li lizhenfang@tomonline-inc.com, HuanhuanWang wanghuanhuan@tomonline-inc.com

iFeng: Yafei Yu yuyf@ifeng.com

Nokia licensed partners for video is CNR, here is the contact way: Chenchen Huang huangcc@cnr.cn

unsupported devices in China-in China Nokia Store ,most low screen resolution devices are not supported. here is the list of devices that are not supported in China.: Nokia 2690,Nokia 2323 Classic,Nokia2330 classic,Nokia 2680 slide,Nokia 2720 fold,Nokia 2200,Nokia C1-01,Nokia C1-02.

What are the countries that may be sensitive regarding certain potentially offensive content?

Countries that may be sensitive regarding certain potentially offensive content can be found in the Content Guidelines: Section 1.2 Sensitive content in Publisher Guides.

What is considered potentially offensive content?

Examples of potentially offensive content are: – Models wearing skimpy clothing or in sexually suggestive poses – Religious content and content for religious holidays – Gambling, simulated gambling, or casino-themed content – Alcohol and drinking – Bathroom humour. See Content Guidelines: Section 1.2 Sensitive content in Publisher Guides.

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3. Language/Region Distribution

You can distribute only English content globally to all countries. If your content is in another language, you must distribute to the countries listed below:

Language Regions
Afrikaans Namibia, South Africa
Albanian Albania
Arabic Israel, Middle East and Africa regions
Basque France, Spain
Bulgarian Bulgaria
Catalan France, Italy, Spain
Chinese (Simplified) China, Hong Kong, Indonesia, Macau, Malaysia, Mongolia, Singapore, Taiwan
Chinese HK China, Hong Kong, Macau, Malaysia, Taiwan, Singapore
Chinese TW, Traditional China, Hong Kong, Macau, Malaysia, Taiwan, Singapore
Croatian Bosnia, Croatia, Serbia
Czech Czech Republic, Slovakia
Danish Denmark, Finland, Norway, Sweden
Dutch Belgium, Netherlands, Netherlands Antilles
English Global
English (US) Canada, US
Estonian Estonia
Farsi (Persian) Middle East
Finnish Denmark, Finland, Norway, Sweden
French Europe, Canada
Asia-Pacific: New Caledonia, Vietnam, Cambodia, Latin America: French Guiana, Guadeloupe and Martinique, Haiti, Middle East and Africa: Algeria, Armenia, Benin, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Côte d’Ivoire, Comoros, DR Congo, Djibouti, Equatorial Guinea, Gabon, Guinea, Lebanon, Madagascar, Mali, Mauritius, Morocco, Niger, Nigeria, Republic of the Congo, Rwanda, Reunion, Senegal, Seychelles, Togo, Tunisia
French (Canadian) Canada
Galician Spain
German Europe
Greek Cyprus, Greece
Hebrew Israel
Hindi India
Hungarian Hungary, Romania
Icelandic Iceland
Indonesian East Timor, Indonesia
Italian Europe
Japanese Japan
Korean Korea
Latvian Latvia
Lithuanian Lithuania
Macedonian Macedonia
Malay Malaysia, Brunei, Singapore, Indonesia
Norwegian Denmark, Finland, Norway, Sweden
Polish Slovakia, Poland
Portuguese Angola, Europe, Latin America, Mozambique
Portuguese (Brazil) Latin America
Romanian Hungary, Moldova, Romania
Russian Abkhazia, Armenia, Azerbaijan, Belarus, Estonia, Kazakhstan, Kyrgyzstan, Lithuania, Latvia, Moldova, Romania, Russian Federation, Tajikistan, Turkmenistan, Ukraine,Uzbekistan
Serbian Serbia
Slovak Czech Republic, Poland, Slovakia
Slovenian Slovenia
Spanish Equatorial Guinea, Europe, Latin America
Spanish (Latin America) Latin America
Swedish Denmark, Finland, Norway, Sweden
Tagalog Philippines
Thai Thailand
Turkish Cyprus, Turkey, Germany
Ukrainian Ukraine
Urdu India, Pakistan
Vietnamese Vietnam

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4. Publishing Restrictions

Are there any language restrictions?

See Language/Region distribution mapping mapping on how to select the language distribution based on the countries selected.

My web app failed Nokia QA and I was told I can’t publish paid Xpress Web Apps in the Nokia Store. However, I have seen various publishers who have paid web apps published in Nokia Store. How can I make my free web app into one that can have a price point?

S40 Web Apps created with Xpress Web App Builder can only be distributed as free content in the Nokia Store. However with Xpress Web App Builder and S40 Web tools you can add in-app advertising to monetize your Web application. If you wish to make paid S40 web apps, you can create your S40 web app with Nokia Web tools. Read more at http://www.developer.nokia.com/Develop/Series_40/Series_40_web_apps/

What are the restrictions for South Korea?

Content submitted for South Korea cannot include games, videos, or Web Tv content.

What are the restrictions for China?

In-app Advertising — Content with embedded advertising will not be permitted to be published in China. Price point — Select one of the following price points: - Apps, Personalization Operator Billing― 1 or 2 RMB and Alipay, Detail price point please refer to Billing matrix - Games, audio, video ― free but purchase will be triggered once the content is launched and it can have price 5, 8, 10, or 15 RMB Countries distribution — If your content can be distributed globally (including China), select “Global” in your country distribution.

Free Games — Starting from May 1 2012, publisher can directly publish free games into China by including a special disclaimer in the content description. Paid Games and videos — Publishing games and videos to the China Nokia Store requires an aggregator company with a license to publish and sell in China after signed specific Game uploading contract.

Nokia Coordinator: Clare Wu

Nokia licensed partners for paid games are:

- Tom Online and Ifeng, here is the contact way: Tom Online: 李真芳 lizhenfang@tomonline-inc.com 王欢欢 wanghuanhuan@tomonline-inc.com

-iFeng: 于雅菲 yuyf@ifeng.com

Nokia licensed partners for video is CNR, here is the contact way: 黄晨晨 huangcc@cnr.cn

Unsupported devices in China- in China Nokia Store: most low screen resolution devices are not supported.Here is the list of devices that are not supported in China: Nokia 2690,Nokia 2323 Classic,Nokia2330 classic,Nokia 2680 slide,Nokia 2720 fold,Nokia 2200,Nokia C1-01,Nokia C1-02

What are the countries that may be sensitive regarding certain potentially offensive content?

Countries that may be sensitive regarding certain potentially offensive content can be found in the Content Guidelines: Section 1.1 Age and region.

What is considered potentially offensive content?

Examples of potentially offensive content are: – Models wearing skimpy clothing or in sexually suggestive poses – Religious content and content for religious holidays – Gambling, simulated gambling, or casino-themed content – Alcohol and drinking – Bathroom humour Please see Content Guidelines: Section 1.1 Age and region.

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5. Submitting Content

How do I add a new content item?

See the Publisher Guide: Prepare files on how to add a new content item to Nokia Publish.

How do I edit my content?

See the Publisher Guide: Edit the content item on how to edit content.

How do I know if I have submitted my content?

After you have submitted content to QA, check that the item and files are both in Pending status.

See the Publisher Guide: Check the QA Status for the possible states of a content item.

Note: The status of the content item can be different from the status of a file. For example, the content item metadata can be Passed but a file can be Pending.

Can I edit my content after I submit my application for QA processing?

You can edit content at any time, during any content status. However, if you edit a content item or file that is undergoing QA, this removes the item or file from the QA review process. After making your changes, you must resubmit the item or file to QA. This restarts the QA review process for the changed item or file. If your item or file is already published, the published revision remains published until the edited revision passes QA.

If you are making just a small edit, it is usually better to wait to get the first version published, and then make the update.

See the Publisher Guide: Edit the content item on how to edit content.

How do I protect my content from being illegally distributed?

To protect your applications with the DRM OMA 1.0 solution, please do the following:

1) Go to your content item >> Content file tab
2) Under Protection Type, update the field from No DRM to OMA 1.0.
3) Click Submit Changes to QA

This is only applicable for the following content types: Flash Applications, Ringtones, Wallpaper, Themes, and Videos.

Which language and country should I pick for my application distribution?

You can distribute only English content globally to all countries. If your content is in another language, you must distribute to the countries listed in the Language/Region Distribution mapping.

If I make changes to my application after it has been published, does it have to go through the entire QA process again?

If you have only applied changes to the metadata, then you can submit it for a metadata-only update which will reduce the QA review substantially.

If you have made changes to the file or files, the content will require full QA processing. See Content Processing for more information.

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6. Content Processing

How long does it take for my content to complete the QA review?
The QA processing time takes 5 – 7 business days. You will receive an email notification on your application status once this is complete.

How do I check the QA status of my content?
If you want detailed information about a file’s QA status, click Details for the file to open the File tab

For more details, click the Pending, In Progress, Passed, or Failed boxes. Also check the coloured status bar.

See the Publisher Guide: Check the QA Status for the possible states of a content item.

Note: The status of the content item can be different from the status of a file. For example, the content item metadata can be Passed but a file can be Pending.

How do I know if my content is published?

Once your content has passed the QA review and published, you should receive an email notification of this action.

If issues have been found with your content, you will receive an email describing the problems found and the corrective actions needed for resubmission.

My content has been failed. Where do I find the reports?

If your content has failed the QA review, you will be notified via email with a list of found issues with your application. Conversely you may also check the comments log for these reports as well. The metadata failure will be captured in the metadata comment log while any issues with your file will be captured in the file comment log.

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7. Preparing Apps for App Updates

How do app updates work?

See Preparing Apps for App Updates: How do app updates work to understand how to updates work in Nokia Store.

How do I submit an app update to Nokia Publish?

See Preparing Apps for App Updates: How do submit an app update to Nokia Publish? for information on how to submit app updates.

Are there any special rules I should note when configuring my updated application?

See Preparing Apps for App Updates: How do I configure my apps? for the basic and app-specific rules for app updates.

Troubleshooting App Updates

See Preparing Apps for App Updates: How do I troubleshoot update issues? guide to learn how to troubleshoot issues encountered by consumers.

What devices or content types support app updates?

Nokia Store supports app updates for Nokia X apps (.apk) and Java apps (.jad and .jar).

See Preparing Apps for App Updates: What is currently supported? for further details.

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