Be UX - an Introduction to User Experience

This topic provides examples of mobile usability heuristics put into practice. The information in this topic is based on the article 'Appropriating and Assessing Heuristics for Mobile Computing', by Bertini, Gabrielli, and Gimani. Read the full article.

  • Be big and clear
    • Ergonomics. A quick glance at the display should be enough for a user to understand the information.
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  • Be flexible and efficient
    • Efficiency and personalisation. Allow users to personalise the UI, and provide shortcuts for advanced users wherever possible.
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  • Be helpful
    • Ease of input. Primarily, mobile UIs should minimise the amount of text input required. Ensure consistency.
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  • Be logical
    • Match the real world. In a hectic mobile situation, users need to be able to read and understand information on the display very quickly.
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  • Be predictable
    • Ensure consistency. The functions and UI controls must behave as the user expects them to.
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  • Be pleasing
    • Aesthetics, privacy, and social conventions. Mobile phones should look beautiful and work beautifully, never embarrassing the user in a social situation.
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  • Be understandable
    • Realistic error management. Good error messages help users to recognise, diagnose, and, if possible, recover from the error.
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  • Be visible
    • Ensure that the system status is clear. Your application should always make sure that the user knows what is going on.
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Last updated 28 January 2014

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