Troubleshooting and support

App development support

We provide a number of free channels to get the answers you need, including:

View developer resources

Developer documentation is a good initial place to start so you can determine if a specific question or issue has already been addressed. Note: For Windows Phone specific documentation, please visit the Windows Phone Dev Center.

Check the wiki

There are thousands of wiki community created articles, code examples, and other resources for developing on our Windows Phone (Lumia), Nokia Asha and HERE Location platforms.

Search the forums

The discussion boards contain thousands of questions and responses to developer issues, supplied both by us and by the community.

Check the code samples

We have published a number of code samples that can help you overcome your technical challenges.

Developer feedback

We’d love to hear your feedback, feature requests, and even reports on suspected bugs.

In addition, we offer developers Technical Support tickets:

Earn support tickets through DVLUP

DVLUP, our developer rewards site, provides you with the chance to earn support tickets.

Publishing support

We provide free support to developers publishing their apps in Nokia Store. This includes support for:

  • Accounts and registration
  • Intake tool usage
  • Nokia signing
  • QA failures
  • Nokia Store reporting and payments

Publish Support channels include:

Note: For users looking for support on their phone, please visit our consumer support site.